PEPEKUN

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Terms and Conditions

Effective Date: October 9, 2026

Welcome to PEPEKUN! These Terms and Conditions govern your access to and use of pepekun.com, operated by Radhey Enterprises under the brand name PEPEKUN.

By accessing our website or placing an order, you agree to the terms outlined below. Please read them carefully before making a purchase.

1. Business Information

2. Products and Descriptions

PEPEKUN offers soft toys, plushies, and related products. We make reasonable efforts to display accurate product descriptions, images, colours, sizes, and prices. Slight variations in colour or appearance may occur due to screen settings or manufacturing differences.

3. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless stated otherwise. Applicable taxes and shipping charges, if any, will be displayed during checkout. Payments may be made through direct UPI QR, PhonePe, or other available payment gateways on our website. Orders are subject to successful payment confirmation.

4. Order Confirmation and Cancellation

An order confirmation indicates that we have received your order. We may cancel an order in cases such as product unavailability, pricing errors, suspected fraudulent activity, or payment issues. If payment has already been received for an order cancelled by us, an appropriate refund will be initiated.

Customers wishing to cancel an order should contact us at pepekun.official@gmail.com before the order is dispatched. Once an order is dispatched, it cannot be cancelled.

5. Shipping and Delivery

Orders will be processed and shipped according to our Shipping Policy. We ship within India only. Delivery timelines are estimates and may vary because of courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return Policy and Refund Policy, available on our website. We do not accept change-of-mind returns. Please review these policies before placing an order.

7. Customer Responsibilities

Customers must provide accurate contact information, shipping addresses, and payment details when placing an order. PEPEKUN is not responsible for delivery problems caused by incorrect information supplied by the customer, subject to applicable law.

8. Intellectual Property

The PEPEKUN brand name, logo, website content, product photographs, graphics, and other original materials are protected by applicable intellectual property laws. They may not be copied, reproduced, or used commercially without prior written permission from the rightful owner.

9. Limitation of Liability

To the extent permitted by applicable law, PEPEKUN shall not be liable for indirect or incidental losses arising from the use of our website or delays caused by circumstances outside our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded.

10. Privacy

Personal information collected during browsing, checkout, or customer support interactions will be handled in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms and Conditions when necessary. Revised terms will be published on this page with an updated effective date. Changes will apply as permitted by applicable law.

12. Governing Law and Disputes

These terms are governed by the laws of India. Any disputes shall be handled by the appropriate courts or dispute-resolution authorities in accordance with applicable law.

13. Contact Us

For questions about these Terms and Conditions, contact us using the business details above.